The Programme

Day One | Day Two

Day one: Tuesday 13th March 2007
08.00	Registration and refreshments
08.45	Opening remarks from the chair Dean Bubley, Founder, DISRUPTIVE ANALYSIS
Developing VoIP specific product offerings and innovations
09.00	VoIP and the Quadruple Play VoIP in a converged world: debating the advantages of having the same network infrastructure for audio, video and data content Providing personalised experiences to subscribers and ensuring relevant content Revenue opportunities for operators seeking to build a VoIP-based Quadruple Play offering for their customers VoIP convergence with mobile telephony and PC-based voice applications As business users and consumers utilise multiple service provider networks, how will they break down communication silos? Clearly stating the business benefits of converged VoIP, mobile and VoIM services Frederic Schepens, Director, Mobile Business, BELGACOM
09.45	Wireless VoIP: Winning business models for sustainable growth Emerging opportunities and competitive threats for wVoIP Evaluating the potential impact on mass market voice Reviewing the regulatory landscape QoS issues encountered and overcome Identifying and delivering profitable value-added services Wireless VoIP for the enterprise - forecasting enterprise demand for wVoIP - technical specifications for enterprise wVoIP Owen Geddes, Director of Business Development and Global Services, THE CLOUD
10.30	Morning refreshments
11.00	Overcoming the technological challenges for VoIP service provision Network interconnections and settlement schemes ENUM SIP and multi-media gateways QoS, e911 and system reliability How competing solutions and standards increase complexity Xavier Casajoana, CEO, VOZ TELECOM
11.45	VoIP for cable operators How cable operators can compete with traditional service providers in this market Addressing the pros and cons of build vs. buy solutions Is SIP the best option for deployment? Technology selection and suitable benchmarks for cable operators Stefan Luder, Head of DP Product Management, CABLECOM
12.30	Lunch
Evaluating key areas of technological challenge and opportunity for VoIP
14.00	VoIP service provisioning and delivery Becoming operational quickly and cost-effectively Ensuring interoperability with existing interfaces Simplifying the process of new customer activation Building scalability into your service delivery solution Supporting local number portability requirements How service provisioning contributes positively to early VoIP revenue generation Robert Machin, Product Director, AXIOM SYSTEMS
14.45	How should fixed line operators respond to the wVoIP threat? Examining how rapidly handsets and supporting technology will accelerate the development of wVoIP Identifying the opportunities wVoIP offers to well-established operators Examining how a fixed incumbent operator can evolve its network strategy to support wVoIP services Positioning wVoIP and creating new business models for incumbents Evaluating how wVoIP can facilitate mobile-to-fixed substitution Sten Nordell, VP Networks and Platforms Strategy, TELENOR
15.30	Afternoon refreshments
16.00	Using Application Servers in NGNs to deliver revenue generating services Understanding how Application Servers fit within the emerging NGN model The advantages that this approach offers to networking architectures How Application Servers can deliver the VoIP services that are being driven by the demands of end users Understanding how this approach can deliver VoIP service revenue through an accelerated time to market for new services Ensuring application longevity through the use of service customisation enabling adaptation to rapidly changing market environments Justin Norris, Managing Director, DIGITALK
16.45	Effective billing systems for VoIP service providers How billing requirements vary across the industry Integration of billing systems with existing infrastructure Building the requirements of a VoIP compatible billing system Documenting call flows Deciding which devices should create usage data and how it should be collected How usage data should be combined and translated Transitioning customers from price per minute voice services to fee-based enhanced voice, video and entertainment services Alan Duric, CTO, TELIO
17.30	Naked DSL: strategic and regulatory analysis Relationship between Naked DSL and VoIP Naked DSL vs. other broadband access products Regulatory analysis Likely commercials Simon Persoff, Director of Regulatory Affairs, ORANGE HOME UK
18.15	Closing remarks from the chair
17.40	End of day one
Go to start of Day One Creating VoIP-specific products and services as part of your portfolio
Day two: Wednesday 14th March 2007
08.00	Registration and refreshments
08.45	Opening remarks from the chair Dr Karim Taga, Director Telecoms, IT, Media & Electronics Practice, ARTHUR D. LITTLE
The changing shape of the VoIP market and its consequences for stakeholders
09.00	Market growth and trends Revenue streams today and in the future Identifying growth markets and key audience demographics Measuring the impact of VoIP on traditional voice businesses Developing industry standards and their impact on the growth of VoIP services Factors defining the key players in an evolving market Dr Karim Taga, Director Telecoms, IT, Media & Electronics Practice, ARTHUR D. LITTLE
09.45	Regulatory update How can a liberalised and level playing field be achieved and sustained? Regulations impeding VoIP in the mainstream The latest thinking on emergency services access and number allocation Setting a clear definition of a VoIP provider to guide legislative activities Understanding the implications of the expanding EU on VoIP Tony Lavender, Director of Telecoms Research, OVUM
10.30	Morning refreshments
11.00	VoIP: Enabler of fixed-mobile convergence Current status, trends and forecasts VoIP as a convergence enabler VoIP developments driving adoption Developments: catalysts for new applications Jeremy Nel, Executive Director, IRISH BROADBAND
11.45	The role of IMS in driving VoIP in the wireless arena Current status of IMS rollouts by fixed and mobile operators Challenges with creating IMS-capable handsets How IMS fits with dual-mode devices, VCC and GAN/UMA Enabling innovative VoIP devices Extending full VoIP to mobile phones – from push-to-talk to VoIPo3G Dean Bubley, Founder, DISRUPTIVE ANALYSIS
Ensuring safety for customers and providers in the VoIP world
12.30	Lunch
14.00	Voice peering: implementing a global architecture for interconnection Predicting the growth of voice peering and how widespread it is Implementation methods to connect private and public networks ENUM in a global VoIP network Peering policies (SPEERMINT) Techniques for routing, identification, authentication, security, bandwidth and quality of service assurance Support and design techniques for ENUM and SIP Exchange registries and databases - data caching - local vs. global ENUM queries - integration with VoIP and SS7/C7 routing - integration with private and public ENUM databases Lessons learnt from specific implementations and interconnection processes Richard Stastny, Senior Analyst, OeFEG
14.45	Security in VoIP: creating a security-enhanced, carrier-class VoIP environment Types of threats and their potential impact on carriers and consumers Methods used to establish an acceptable level of security risk Countering denial of service attacks Preventing unauthorised access to critical databases and functions Tracking down implanted ‘sniffers’ for capturing account and user information Voice fraud – is it a real threat and what are its implications? Armando Voets, Program Director, IP Services, KPN GLOBAL
15.30	Afternoon refreshments
Customer-centric approaches in the enterprise and consumer markets
16.00	Hosted VoIP: best practice for managed enterprise VoIP Forecasting growth in hosted IP voice services - evaluating SME sector growth Key services in hosted VoIP - managing VoIP telephony infrastructure - minimising network downtime - targeting common failure points Service quality testing and monitoring strategies Designing SLAs to truly guarantee quality and availability of service - producing a definition of acceptable call quality - reaching agreement on connection times Supporting rapid fault finding and accurate quality monitoring through test solutions - active vs. passive testing approaches - per-client partitioning and reporting John Blake, Head of Hosted IP Telephony, BT GLOBAL SERVICES
16.45	Closing remarks from the chair and end of day one
16.55	Champagne prize draw